FAQ's - Mainland Europe only.

Viewing options.

Viewings are by appointment only please at our factory in Porto, Portugal. We offer viewings every Friday, (not including holidays), between 10am & 4pm. Please click here to submit a viewing request. Please note - our factory staff are not sales people & do no speak all languages fluently. We can offer Portuguese, some Spanish, English & French, a little Italian but no German.

We also invite existing owners to join our Referrals Programme. These owners offer more local viewing options.

 

How long have Go-Pods been made?

The first Go-Pod was originally produced back in 2006 and was called the Falcon Cockpit. The range was re-branded to its current name in 2013. 

 

Can I buy a Go-Pod from anywhere else?

We are the sole suppliers of the Go-Pod, they are exclusive and are not available to buy elsewhere.

 

Where is my VIN / chassis number?

Your chassis number can be found on a stamped plate on the square draw bar at the front. The longest number on the plate is the VIN number.

 

Can my car pull a Go-Pod?

Go-Pods are suitable for vehicles with a braked towing capacity of 750Kg or above.

 

What tow bar do I need? 

You need a standard 50mm diameter tow ball and 13 pin socket.

 

How do I order a Go-Pod?

To secure your order and collection date, a non-refundable deposit is required. Orders should be placed online - please click here to visit the Shop.

 

Deposits.

A €1000,00 deposit is payable at time of ordering. This can be paid by bank card online.

 

Where do I collect my Go-Pod?

You can choose to collect from:

  • Porto (Portugal)
  • Dover Sea Port (UK)
  • Hull Sea Port (UK)
  • Go-Pods UK depot, PR8 5LF (UK)

 

Is delivery available?

Home delivery is available to most European regions at the subsidised rate of €749,00. Please select this option at checkout.

 

When is the balance payment due?

For Porto collections, the balance is due on collection day, prior to taking your Go-Pod away.  

If your Go-Pod is being delivered or if you are collecting from another pick up point, the balance is due 7 days before.

Payments should be made in Euros by bank transfer please:

Bank:        RBS
Name:      Red Lion Caravan Centre
Account:  56631377
Sort           20-51-01
Swift         BUKBGB22
iBan          GB46BARC20510156631377

 

Are Go-Pods insulated?

The Go-Pod is very well insulated with Styrofoam block insulation fitted between the outer wall and the inner skin.

 

What are the tyre pressures & sizes?

Go-Pod trailer tyres are 35 psi.

Please replace with the same type as fitted - 175/70R13 86N - which can normally be purchased from online tyre dealerships.

It is recommended not to cross tyre brands on the same axle. Please observe standard tyre safety guidelines.

Please check your own country's guidelines regarding tyre regulations & requirements.

 

Alloy wheels sizes.

Go-Pod wheels are 4 ½ J x 13 H2 ET30.

 

What about a number plate?

You'll need to bring a number plate with you when collecting. 

  

Go-Pod warranty.

Your Go-Pod has a 2 year manufacturer's warranty on all non-consumable parts. Warranties are non-transferable. To download a pdf copy please click here.

 

Servicing of your Go-Pod.

Servicing can be booked in at Porto, Portugal or at any approved workshop. To download of the service schedule please click here

 

After Sales, maintenance and repairs.

For assistance please use the after sales form - click here.